CSM Int.: A Service-Disabled Veteran Owned and Operated Business
CSM Int.: A Service-Disabled Veteran Owned and Operated Business
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Experience You Can Count On

CSM International is a managed services provider that helps businesses increase their information technology capabilities while reducing the IT department's operating costs. We specialize in network monitoring, support services, help desk, asset management, and cybersecurity with a focus on business outcomes. Our overarching purpose is to give our clients true control over their business by managing the time-consuming, day-to-day tasks that most in-house teams struggle to keep up with.  Additionally, we provide Data Annotation services to the growing AI community to assist them in deploying and refining their Large Language Models.


The focus of most Managed Service Providers (MSPs) is usually on one particular IT function such as technical support, hardware/application support, or cybersecurity. CSM however is focused on providing our customers with a holistic service that can process support requests, manage network access and access control, maintain the IT infrastructure, and conduct 24/7 security operations. The technologies we provide are tailored to our customer’s needs and are designed to be agile and expandable. If you're a CIO, CTO, CISO, or in a position that is responsible for your business’s IT operations, it’s highly probable you’re under pressure to reduce risk, and trim costs, while maintaining quality services. Within this highly competitive and constantly evolving technology marketplace, having a business partner to augment your IT team with all the capabilities you need at an affordable price point represents a competitive advantage.  


Mission statement 


The difficult we do immediately; the impossible takes a little longer. 


CSM provides services to the market that simultaneously reduce risk, save time, and save money. Our outsourced IT and cybersecurity services are focused on augmenting, enabling, or becoming your IT department while providing world-class capabilities. 


Our guiding principles:

· We treat all members of our company and customers with the utmost respect and courtesy.

· We believe that Trust is only gained by the consistent and positive actions of our leaders and team members to be trustworthy.

· We are focused on developing all members of our company for positions of increasing responsibility and technical capability.

· Our culture is based on integrity, honesty, and collaboration. We reject toxic behavior. 

Learn More

Stay up to date on the latest CSM news by subscribing to our newsletter. We are constantly publishing content related to productivity, help desk, data management, cybersecurity, IT management, access controls, and much more! 


Worried about disaster recovery? CSM writes disaster recovery plans. Click below to find out how CSM can support your data management goals.  


Is your team bogged down with day-to-day tasks like patching, monitoring, or access management? CSM is a service provider that excels in helping its customers prevent service interruptions and provide reliable information technology. Let your team focus on developing business capabilities while CSM focuses on supporting your infrastructure, applications, and security. 

Find out more

Executive Profiles

Bob Jamieson

Dr. Robert (Bob) Jamieson

Dr. Robert (Bob) Jamieson

Dr. Robert (Bob) Jamieson

Founder & Chief Executive Officer


CSM International was founded by Dr. Robert (Bob) Jamieson to fill a significant gap in the technological services provided to small and mid-sized global businesses. While larger organizations can afford technology support organizations, smaller companies don’t have access to the resources needed and as a 

Founder & Chief Executive Officer


CSM International was founded by Dr. Robert (Bob) Jamieson to fill a significant gap in the technological services provided to small and mid-sized global businesses. While larger organizations can afford technology support organizations, smaller companies don’t have access to the resources needed and as a result experience service outages, lost data, and cybersecurity incidents, which at times, create Irreparable harm.     


To fill this void, Bob leveraged his expertise developed over the past 40 years in a variety of technological areas including electronic security, disaster recovery, cloud computing, remote monitoring, and cybersecurity to create a business focused on addressing the market needs. The organization he created effectively supports the growing digitalization requirements of its customers in all aspects of their technology journey.     Prior to forming CSM International, he was the Chief Information Security and Data Privacy Officer for Mallinckrodt Pharmaceuticals.     


View Bob's LinkedIn profile here.

Shawn Trisler

Shawn Trisler

Dr. Robert (Bob) Jamieson

Dr. Robert (Bob) Jamieson

Chief Operations Officer


Shawn Trisler is currently the COO of CSM International. He joined the company as a full partner in 2021 after spending five years as a Cybersecurity Team Leader and IAM Architect for Mallinckrodt Pharmaceuticals.  Shawn has brought his extensive expertise as a highly experienced Operations Officer with exceptional

Chief Operations Officer


Shawn Trisler is currently the COO of CSM International. He joined the company as a full partner in 2021 after spending five years as a Cybersecurity Team Leader and IAM Architect for Mallinckrodt Pharmaceuticals.  Shawn has brought his extensive expertise as a highly experienced Operations Officer with exceptional technical skills in Identity and Access Management Control to CSM’s operations to rapidly accelerate our customer’s zero-trust initiatives.  


View Shawn's LinkedIn profile here.

Franklin Zapata, CSM - Chief Service Delivery Officer

Franklin Zapata

Dr. Robert (Bob) Jamieson

Franklin Zapata

Chief Service Delivery Officer


Frank is currently the CSDO of CSM International. He joined in 2021 after years of experience in Cybersecurity Operations and Service Delivery. Frank helped build the diverse and highly technical workforce which is the heart of the company.


View Frank's LinkedIn profile here.


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CSM International LLC

A Service Disable Veteran Owned Small Business

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